Return Policy

Xite Edibles Return Policy

At Xite Edibles, we stand by the quality of our products and your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer refunds and/or exchanges within the first 14 days of your purchase date.

Eligibility for Refunds and Exchanges

To ensure a smooth return process, please review the following requirements:

• The item must be unused and in the same condition as when you received it.
• The item must be returned in its original packaging.
• A receipt or proof of purchase is required to process your return.

How to Initiate a Return or Exchange

To start the process, please contact our customer service team at support@xiteedibles.com with your order details and reason for the return or exchange.

Non-Refundable Items

Please note that certain items may not qualify for a refund or exchange due to health and safety regulations, such as:

• Opened or partially used edible products.
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 5–7 business days.

Shipping for Returns

• Customers are responsible for covering the cost of return shipping unless the return is due to an error on our part (e.g., wrong or defective item sent).
• Shipping fees are non-refundable.

We’re here to ensure you have a positive experience with Xite Edibles. If you have any questions or concerns, please don’t hesitate to reach out!