Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased contain cannabinoids derived from hemp. All Patsy’s Hemp products are verified to be manufactured according to FDA guidelines for cGMP standards for dietary supplements. A random product from each lot is submitted for laboratory testing. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 7-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the un-opened product post-marked within 7 days of receipt. If we receive a returned product, fully sealed and unused within 7 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy. All products and shipments are carefully inspected before leaving our factory. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receiving the shipment. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product and pictures of the problem if possible. If you purchased a product from us and are unhappy with it, we will credit the original purchase price to your next order. To be eligible for this credit, you must return the product to us unopened, with tamper seal unbroken, and with your purchase receipt. All other sales are final. We are unable to provide any other refunds or exchanges at this time.
Shipping: We will ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments, nor for any third-party carrier delays that are beyond our control. Each order is processed the following day it was placed. All orders only leave the factory Monday - Wednesday to prevent melting.